Legal notice
# Legal Notice
### Company Identification
* **Trading Name:** Soakview
* **Primary Contact:** randoemail252@gmail.com
* **Country of Operation:** United States
### Geographic Restrictions & Sales Policy
Soakview operates exclusively within the United States. We do not ship to international addresses or offer sales outside of the US. All sales made through this storefront are governed by the laws of the United States.
### Order Modification & Cancellation Rules
* **Unfulfilled Orders:** If you need to cancel or change an order, you must contact us immediately at randoemail252@gmail.com. Once an order has been processed and fulfilled by our sourcing partner, cancellations are no longer possible.
* **Final Sale Policy:** Due to the recreational nature of our products, all fulfilled orders are considered Final Sale. We do not accept standard returns or exchanges for buyer's remorse, incorrect color choices, or change of mind.
### Damaged or Defective Items Exception
We want you to love your purchase. If your item arrives damaged, defective, or broken during transit:
1. Do not attempt to use the item.
2. Inspect the packaging and take clear photos or videos of the damage.
3. Email us at randoemail252@gmail.com within 7 days of delivery with your order number and the attached media.
Once verified, we will happily arrange for a replacement or a store credit to resolve the issue.
### Intellectual Property & Electronic Communications
All content included on this site, such as text, graphics, logos, images, and digital downloads, is the property of Soakview. When you send emails to randoemail252@gmail.com, you are communicating with us electronically and consent to receive communications from us in return.